Deutsche Bank Sucks Customer Reviews and Feedback
Deutsche Bank AG is a multinational investment bank and financial services company headquartered in Frankfurt, Germany, and dual-listed in New York Stock Exchange and Frankfurt Stock Exchange.
The bank's network spans 58 countries with a large presence in Europe, the Americas and Asia. As of 2017–2018, Deutsche Bank was the 17th largest bank in the world by total assets. As the largest German banking institution, it is a component of the DAX stock market index.
Customers have much to say online, stating that it has the worst customer service for expats you can find. They describe the bank customer facing service support at the bottom of the bottom with processes and tools are all 10 years back in time. From a disgruntled ex-pat to the country of Germany regarding Death Bank: Germany, what the h$ll are you doing letting this bank continue operating? They are thieves, money launderers and a national disgrace that soils your name everywhere that they go. Shut them down already, and make them pay back all our excess fees. It's gonna happen eventually... if there is any justice in the world!
And then there's Donald Trump's notorious relationship with Deutsche Bank! Trump's murky relationship with Deutsche Bank is still under congressional investigation, so the book DARK TOWERS Deutshe Bank, Donald Trump, and an Epic Trail of Destruction is necessarily incomplete. Still, the book has enough detail to make its case that Deutsche Bank was more than just one more rogue bank; it is a cautionary tale of what happens when a bank pursues profits at any cost, without being weighed down by pesky moral scruples.
Trump pitched himself as a successful businessman and an executive, even though his actual record included a string of spectacular bankruptcies and lawsuits -- including an effort during the 2008 financial crisis to sidestep a $40 million debt to Deutsche Bank by invoking a "force majeure" clause likening the economic catastrophe to riots or floods. Rather than pay what he owed, he sued the bank claiming harm to his finances and reputation, eventually settling out of court.
Former Employee - Executive Director says"I worked at Deutsche Bank full-time for more than 5 years Cons: Horrible management, a lot of politics. Variable compensation has been down last several years due to poor earnings and cost cutting programs."
Former Employee - Tax Operations Analyst says"I worked at Deutsche Bank full-time for more than 5 years Cons: This company has been terrible in the last 5 years. There is minimum people of color who get promoted or recognized. They do not care for you as an employee or allow you to move internally. They have outdated systems and refuse to invest in technology. 5 years here and it was a waste of time. They overwork people without increasing pay each year. They are also very unorganized. Senior management barely knows what to do if any employee is out. This company unfortunately just keeps getting worse and worse."
Current Employee - Specialist says"I have been working at Deutsche Bank full-time for more than a year Cons: Say goodbye to your personal life! Long (and I mean LONG) hours are expected, borderline impossible to take time off around holidays, little to no support from management, time consuming and excessive trainings due monthly. TERRIBLE IT support makes it very difficult to work remotely."
Former Employee - Director says"I worked at Deutsche Bank full-time for more than 3 years Cons: Lots of politics in senior mgt"
Former Employee - Investment Banking Analyst says"I worked at Deutsche Bank full-time for more than 3 years Cons: - Deutsche Bank has serious cultural issues in some teams. There are many terrible mid-level managers who are simply toxic people while the bank kept them, simply because they could not find a job anywhere else - Investment Banking division's reputation has been tainted by past legal woes and bad press associated with Trump. All those led to diminishing deal flow, low employee morale, and excessive office politics. Everyone I know is looking for a job somewhere else - As a former LGBT employee, I don’t believe this bank actually cares about its people or diversity & inclusion, but they care more about how they look publicly. When (frequent) restructuring happens, you will be the first target I do not recommend any young people starting their career or any LGBT employee who wants to be respected join the company. It’s not a decent place to pursue a career. It's a sinking ship and you better run."
Former Employee - Vice President says"I worked at Deutsche Bank full-time Cons: Management issues across all different levels."
Former Employee - Investment Banking Analyst says"I worked at Deutsche Bank full-time Cons: Company has been poorly managed for years now. Used to be a Top Tier investment bank to work for, now I wouldn't tell anyone to go."
Former Employee - Associate says"I worked at Deutsche Bank full-time Cons: Culture was negatively impacted by restructuring initiatives. Very high turnover."
Current Employee - Anti-financial Crime Analyst says"I have been working at Deutsche Bank full-time for more than a year Cons: Terrible pay and you will be treated as if you are incompetent or lazy. You will be working in a production environment which means the numbers are the only thing that matter. If you 3 or less days of PTO your numbers will not be adjusted and you will have to make up the time when you get back. If you take a sick day your numbers will not be adjusted. If you spend the day in training or mandatory meetings your numbers will not be adjusted. Plan on working every weekend."
Former Employee - Managing Director says"I worked at Deutsche Bank full-time for more than 5 years Cons: A truly toxic work environment"
Document Review Administrator (Former Employee) says"The supervisors are not very nice at all. They have a big turn around nobody stays very long. If you ask the workers most would say they hate it, but stay because of the overtime and because they need to work Cons: The supervisors are all mean."
Portfolio Analyst (Former Employee) says"Not a good work/life balance, low pay, bad management. Although this bank had a bulge bracket name, the place will make you very unhappy. Managers don’t care about their employees Cons: Pay, work/life balance"
Analyst (Current Employee) says"New managers who have absolutely no training in the intricacies of DB, DB should've hired internally for management positions but likely hired externally to save money, thats all they really care about is keeping costs low so they won't promote you, won't incentivize you. Cons: Poor management, poor training, poor structure"
File Clerk (Former Employee) says"Horrible place to work. Hostile work environment with unprofessional, poor management. Very strict with no clear instructions/guidance. I have never been treated worse at work before. Cons: No breaks, low pay, monotonous, no advancement"
Vice President, Finance (Former Employee) says"If you are lucky you will work under a decent management. If not, conniving self-serving top management is flourishing here. Women are just props. If they don't like you, you'll know about it and soon will be like a deer running away from a hunter until the next performance assessment. You'll learn how bad you are without real work related arguments. Good luck! You may need it. Good pay because the attrition from this toxic environment is through the roof."
Application Support Analyst (Current Employee) says"There is highest level of politics with indian senior management. They restrict your growth in every possible way and try to force you to left company. Cons: There are many"
Buchhalter als Krankheitsvertretung der Finanzabteilung (Former Employee) says"Jeder Arbeitsraum war eine große Halle mit etwa 20 Reihen. Insgesamt etwa 40 Arbeitsplätze in einen Raum"
Project Lead, CIB Divisional Strats (Former Employee) says"Very stressful environment with no accountable managers. Long hours hours with with many meetings. Lots of avoidable noise. No much of a team spirit environment."
Operations Analyst (Former Employee) says"Where can I begin? When I first received an offer with DB I was very excited and looking forward to a future full of potential. Instead I found a position that just wanted me to click enter daily on a keyboard, while working with people that had no professionalism at all."
ANALYST (Current Employee) says"Plz ignore if u get job there you wot get good pay and culture management is relaxed and they will put in busy mode.every year we wil get very good hike like 3% or less than thst."
employee (Former Employee) says"managers looks the other way, everyone is only concerned with themselves. managers throw employees under the bus without legitimacy. employees lie to protect themselves at the expense of others. attrition is high for the above reasons and i saw no interest in change."
Executive Administrative Assistant - Global Compliance (Former Employee) says"Company is a pit of mostly distrustful and distruction upper management."
Project Manager/Senior Business Analyst (Consultant) says"One of the most stressful contract assignments I have ever worked. They cut my rate twice in six month yet gave me more responsibility. They are very shady and deserve to be shut down in the US as their management are a bunch of criminals. FINRA and SEC need to shut them down"
agente (Former Employee) says"Non mi sbilancio se no mi fanno causa chi vivrà vedrà Cons: Tutti"
Liaison (Current Employee) says"The people here are so rude and nasty. They just want you to obey them and listen to their orders all the time. I had been bullied for more than a year and my manager didn't do anything to stop that bullying group. One of the associates' only job is to put the people down and interfere in their business all the time even if it has nothing to do with her. Because of such people, the work culture here is so unbearable and people literally cry while working here.. I had been gou g through the same state of staying petrified and dominated all all these months until my my team was taken over by another manager who made this workplace really nice and comfortable. I'll give 1 star to overall environment here in DB"
Senior Analyst (Former Employee) says"Not at all employee centric. Certain mid managers influence work and performance management which has reached peak of biases. Top management puppets are not at all bothered of ground level happenings and interested in entertaining foreign counterparts."
Jr. Portfolio Manager, Assistant Vice President (Former Employee) says"I was there for 6 years, nearly the entire time the bank was going through financial distress. As a result culture was bad, there was virtually no opportunity for growth, and I maxed out my learning potential instantly."
Technician (Former Employee) says"Only people who are desperate for a job would work for DB. they only hire contractors and pay them very little and with no benefits and no vacation paid."
File Clerk (Former Employee) says"The managers there are very rude and disrespectful. They are always on gossip and dont pay any attention at work. Miserable place to work you feel like a slave."
Executive Assistant - Global Loan Operations (Former Employee) says"Poorly run management was as bad as I have ever scene working in the industry. Allowed inappropriate behavior by managers received very little respect as an employee."
Astrid YlösalaisenKimeeri says"They dont speak english and they are incredible rude. I wanted to open an account and called them multiple times. Allways they just sayed that there is no english speaking service and hang up or connected me to somebody else who did not speak. In the end after speaaking to multiple different persons somebody just sayed that I have called to the wrong adviser and she can not help and hang up with no excuses or sorry?!? God damn, just learn some languages! And have in infoline somebody that can speak some other language than the mother language or at least knows how to speak to customers. So embarassing from them. I just ended up to open an account in an other bank."
Truong Giang Vu says"The first time I contacted to customer service and would like to ask for a additional service from my account. The lady was very very rude, even I can talk with her in German without any problem. If I can rate this service, I would give zero and this is one of the worst service I have ever met in my life."
A regular user says"The services are expensive. The technology is horrible. Doesn't provide a phone number to get assistance in English."
SA says"There aren't any 0 stars, otherwise I would have put that. Just try getting through to the help line. Stay away, worst bank ever!"
andrewtaxi4hire says"RT @EricSMI47481041: @PamillaBAV1 Meanwhile tax avoidance remains. Amazon pays next to nothing. Rees Mogg pays 0 on his investment profits…"
PaulPaul49 says"RT @EricSMI47481041: @PamillaBAV1 Meanwhile tax avoidance remains. Amazon pays next to nothing. Rees Mogg pays 0 on his investment profits…"
EricSMI47481041 says"@PamillaBAV1 Meanwhile tax avoidance remains. Amazon pays next to nothing. Rees Mogg pays 0 on his investment prof… https://t.co/EcUljwFcTT"
GoldmanSachBOT says"Simon Property Group (SPG) surprised the market with Q2 result. Deutsche bank changed the rating to Outperform, as… https://t.co/nmQlbN7yYj"
In The News
Reuters reports"Deutsche Bank to pay $150 million penalty over Jeffrey Epstein, other compliance failures"
The National reports"German banks turn towards remote hiring amid coronavirus crisis"
eFinancialCareers reports"Deutsche Bank's pay predicament is a bad omen for rivals"
Economic Times reports"Distress Demand: Deutsche buys Rs 112 cr DHFL bonds again"